Technology Expertise You Can Trust.

Gray Matter Connex helps small and mid-sized businesses manage, protect, and improve the technology behind their operations.

Built On Experience. Designed For What's Next.


Gray Matter Connex builds on the trusted service and technical expertise that Mike Hagan established through Pulse Audio Video.


Today, we provide businesses with a broader range of integrated technology solutions, all supported by responsive service, practical guidance, and local accountability.

What Guides Our Work

Our approach is grounded in three principles that shape how we serve our clients and support their technology.

Mission

We help businesses use technology more effectively through reliable solutions, responsive support, and straightforward guidance.

Approach

We take time to understand each client’s operations, challenges, and goals before recommending the right technology, not simply more technology.

Commitment

We provide personal service, practical solutions, and dependable support designed around the needs of each client.

Let’s Talk About Your Needs

Whether you need help with an existing system or are planning something new, Gray Matter Connex is ready to help.

The People Who Make It Happen

Gray Matter Connex brings together hands-on technical expertise and organized project leadership to give clients a more responsive, seamless technology experience.

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Portrait of a man in a gray suit and navy tie in a bright office setting

Mike Hagan, Chief Technology Officer


Mike leads technical strategy, system design, installation, troubleshooting, and client support. As the former owner of Pulse Audio Video, Mike brings years of hands-on experience providing computer repair, IT support, and audio/video solutions to businesses throughout the Houston area.

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